Privacy Policy

Privacy 

Our privacy policy is very simple - we will never share any information that you give us with a third party except to enable us to process your order or where we are required to do so by law.

Unlike many other mail order companies, KissShoe.co.uk do not participate in the selling, renting or sharing of your personal information, including email addresses, with other companies.

You may browse KissShoe.co.uk without entering your personal details. However, at some stages you may be asked for personal information to enable us to reply to any enquiries and/or process your order. If you register an account with KissShoe.co.uk we keep a record of your personal information including name, address, telephone number and email address. We also keep a record of your purchases, which enables us to improve our service to our customers. Email correspondence will be saved so we can track questions or concerns you may have with our products or services.


Cookies

A cookie is a piece of data that is placed on an internet user's computer memory. The information the cookie contains is set by a website's server and it can be used when the user visits the website.

Cookies were designed to remember things that an internet user has done on that website in the past, which can include putting products in their basket, logging in, or clicking on links.

Cookies are not dangerous and cannot harm your computer. They are not computer programs and cannot be used to circulate viruses.

This information about how customers use the website is used in many ways, here are some of them:
  • To keep a record of the products you've put in your shopping bag for next time you visit
  • To make personalised product recommendations, based upon your previous times you've shopped on the website
  • To remember your preferences
  • To find out what the website doesn't do well and make improvements to it in future
  • Allow you to share pages with social networks like Facebook
  • Make sure advertising on other websites is relevant to you

Our cookie policy

To make full use of the online shopping and personalised features on KissShoe.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from KissShoe.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

If you choose to opt out of all cookies set by KissShoe.co.uk then you will be unable to place an order on our website.You will, however, still be able to browse our website.


KissShoe.co.uk 'share' tools

If you take the opportunity to 'share' KissShoe.co.uk content through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.


To enable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0, 10.0

  1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'

Safari

  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  3. Click 'Save'


How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  2. Scroll down until you see 'Cookies' under Receiving Files
  3. Select the 'Never Ask' option

Safari on OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security' then 'Accept cookies'
  3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  2. Scroll down until you see cookies under 'Privacy & Security'
  3. Select 'Enable cookies for the originating web site only'

Opera

  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept cookies' option

For all other browers please consult your documentation or online help files.


Disclosure of your information

Any information stored about you by KissShoe.co.uk is used only to improve our products and service and we will use your personal information only for:

• Processing orders as effectively as possible
• Business analysis to make your shopping experience with us in the future as quick and as easy as possible.
• Providing you with information about our products and services you have requested.

KissShoe.co.uk will share your personal information only with service providers who aid us in delivering our products and services to you, these include:

• Royal Mail and any other couriers in order to make deliveries.
• Outside companies who distribute emails or products on our behalf.
• Our online credit card processing providers for the purpose of collecting payments.

In each instance, we provide them with the minimum amount of information required for them to perform their tasks.Your privacy and confidence will be respected at all times. 

We have an obligation to pass personal information onto law enforcement authorities which include the Police and Action Fraud, amongst others, if we believe that a crime has been committed such as fraud or theft.
 

Third Party Sites


In various places on our site we may at times link to third party sites. If you follow a link onto such a site, please note that they will adhere to their own privacy policies by which KissShoe.co.uk holds no responsibility or liability.


Your Rights 

Opting Out
If you have signed up to receive our newsletter and no longer wish to receive this please email us at [email protected]  to request we send you no further email marketing.

Access to information
You are entitled to see the information held about you. If you wish to do this please write to us KissShoe.co.uk, PO BOX 3166, Bristol, BS8 9GY, United Kingdom. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy
We reserve the right to make changes to our Privacy Policy. If we change our policy the details will be displayed on this page.

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